To enhance the efficiency of a prestigious law firm’s legal service delivery through process optimisation and legal technology application.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
RESPONSIBILITIES:
Collaborate with lawyers to map workflows, identify bottlenecks, and improve legal service delivery.
Develop and implement efficient processes to boost service quality.
Recommend best practices for enhancing team workflows and client engagement.
Help to evaluate and recommend legal tech solutions and ensure smooth technical integration into workflows, maximising its potential.
Analyse management information to assess legal tech performance and present insights to stakeholders.
Support training and change management for new tools and processes.
CANDIDATE REQUIREMENTS
At least 12 months of experience in a process improvement role.
A background of working in workflow mapping and data analysis
Exceptional analytical and organisational skills with a proactive problem-solving approach.
Excellent communication skills to engage with stakeholders at all levels.
Certification in Lean Six Sigma or similar methodologies is a plus.
Familiarity with tools like Power BI, Tableau, or other data visualisation tools is desirable.