Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.
The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.
Duties will include:
* Handle incoming customer inquiries via phone, email, and chat
* Provide information about products and services
* Process orders and returns efficiently
* Upsell products where appropriate
* Analyse customer needs to offer the best solutions
* Maintain a high level of professionalism and phone etiquette at all times
Experience required:
* Strong data entry skills
* Ability to communicate effectively with customers
* Excellent telephone manner
Hours of Work: Monday to Friday 8.30am – 5pm
Rate of Pay: £11.44phr