Are you looking for an exciting new opportunity that provides a challenging but rewarding role at the heart of one of our key services in Lancashire? We’re HCRG Care Group And we’re recruiting a Coordinator for Safeguarding and Children in Care to work as part of our Multi-disciplinary Team As a Coordinator for Safeguarding and Children in Care you will play a vital role liaising with a wide-variety of Health staff and other multi partner agencies such as the local authority, local health agencies, GP services, police, CCG’s, the safeguarding boards and NHS England services. The post holder will be required to take pride in doing what is required, showing focus and determination when faced with routine setbacks. Dealing with varied and exciting challenges, your excellent customer service skills and experience will be instrumental in ensuring your co-workers and partners get the help and support they need You will work Monday and Friday 9-5 and a third day will be decided during the selection process. Your base will be our Burnley & Preston Hub and we offer the flexibility of home working. Preston Hub, Edward VII Quays, Navigation Way, Preston PR2 2YF Burnley Hub, Northbridge House, Elm Street, Burnley BB10 1PD Package Description As a Coordinator – Safeguarding and Children In Care you’ll be part of our valued team at our Preston Hub You will feel valued as a Safeguarding Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including: £23,875 FTE with group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with 100% of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission Main Responsibilities Key Responsibilities: To support the identified Lead/s in the day-to-day running of the department ensuring compliance with relevant procedures and policies and section 11 audit requirements, and the tracking of Children In Care RHAs Undertaking general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail, preparing resources ready for training sessions, archiving documents as per organisational policy, managing the identified e-mail box/s, maintaining stationary supplies, preparation of reports and maintaining data spreadsheets To act as an initial point of contact within the Children In Care and Safeguarding team dealing with telephone calls, e-mails and messages some of which are complex, or contain sensitive information To be involved in the planning and organising of meetings, workshops, training and events Please see the job description attached for a full list of responsibilities. The Ideal Candidate Education/Qualifications A good standard of general education to GCSE Level or equivalent - Must include English Language Excellent numeracy and literacy Competent IT skills including Word, Outlook and Excel Skills/Abilities Excellent interpersonal and communication skills – both verbal and written Ability to liaise with a wide-variety of Health staff and other partner agencies/organisations Helpful & confident telephone manner. Good organisational skills Ability to work unsupervised and prioritise own workload Ability to maintain a mature and flexible approach to the job Good listening skills Excellent timekeeping & time management skills Ability to cope with deadlines and work under pressure Computer skills to include: Word Processing Excel/Database development PowerPoint Office Outlook Microsoft Outlook - Good time management skills Ability to work under pressure using own initiative to meet strict and sometimes conflicting deadlines Ability to analyse information and apply accuracy to detail Experience Experience of developing and maintaining record keeping systems and processes Experience of working unsupervised and ability to prioritise own workload Experience of working on a number of tasks simultaneously Demonstrates ability to cope with deadlines and work under pressure. Experience of utilising Microsoft packages Experience of effectively organising and managing own workload under minimal supervision Experience of developing and maintaining record keeping systems and processes Experience of handling confidential and sensitive information Experience of and ability to liaise with a wide-variety of Health staff and other partner agencies/organisations About The Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.