IT Installation Field Engineer - 2nd Line, O365, AD, Telecoms, Network, EUC - Northampton - Perm - £35k
My client - within Professional services - are seeking an IT Installation Engineer to join their team. This is a new role where you will be supporting and installing client's infrastructure, network and working on new Infrastructure projects.
Duties include:
* Resolving technical issues passed from service desk
* Attend client sites to support and install new infrastructure
* Windows server support
* Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and AV.
* Being a key member of the team in the planning and execution of IT projects.
* Firewall administration and overall client network security with the Network Security Specialists.
* Providing network support - installing and configuring Switches, Routers etc
* Being the point of escalation for user support requests delivered via our service desk ticketing.
* Documenting processes and procedures and helping to review and enhance existing documentation.
* Deploying patches on hardware/software/networks/environments as well as supporting the architecture and integration of technical solutions
Looking for candidates with similar experience with the following:
* Proven 2nd line Field Engineer/support exp
* Windows 10, macOS and Office 365 suite.
* Telecoms, AV, IP Exp
* Microsoft Office 365 platforms (SharePoint, Exchange, AAD).
* Windows Server 2008 R2, 2012 R2, 2016, 2019.
* VPN technologies.
* Network components, network operating systems and computer hardware components.
* Network troubleshooting- Basic and/or advanced connectivity testing and Firewall knowledge.
* Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software.
* Domain controllers, Active Directory Management, DHCP, DNS, Replication.
* WDS and other deployment tools.
* Microsoft Intune or other MDM tools.
* SIP/IP phone systems.
* Performing daily system checks, Servers, backups, and Firewall monitoring.
* Demonstrable documentation skills (reports, policies, procedures, workflows).
* Must have driving license - company vehicle provided
The company offer excellent benefits, training and career progression
IT Installation Field Engineer - 2nd Line, O365, AD, Communications, Network, EUC - Northampton - Perm - £35k