Senior Analyst - Analytics and Reporting
Employer: Thames Water
Location: Hybrid - Walnut Court - SN2 8BN
Salary: A starting salary of up to £60,000 per annum depending on skills and experience
Closing date: 20 Dec 2024
Thames Water is currently seeking a Senior Analyst to join the team.
The role is central to Thames's improvement activity in Customer Service, Financial Customer Care and Wholesale services. You will drive the change agenda we need to make using data and track the things we change in measures and reports. As part of the role, you will provide supervisory responsibility to ensure work within the wider team is completed to time, plan, cost and quality, plus development opportunities of the team are supported as appropriate.
What you will be doing as Senior Analyst:
* Provide client managers with specialist information and advice related to a specific area of the business, either through regular operations or in a project environment.
* Collect (ETL), organise, visualise, analyse and disseminate data and report back insights compellingly and succinctly to the business.
* Team leadership role over a team of senior analysts, responsible for performance, coaching and development.
* Providing relevant and effective operational data analysis and interpretation.
* Giving expert advice to help influence and inform colleagues/managers on operational decisions.
* Daily reporting and analysis, interpreting data into insight.
* Driving key business priorities and decisions through data, supporting operational teams to make informed decisions.
* Conduct modelling and interpretation of the company operational data, working closely with colleagues in other functions.
* Monitoring, controlling and reporting on risk and opportunity profiles.
* Producing consolidated reports across the Business.
* Preparing insight from analysis of complex data to identify skills gaps or broken processes & procedures, making recommendations for possible improvements.
* Supporting other managers and departments with effective data capture for both regular and ad-hoc reporting.
What you should bring to the role:
* Data, Analytical and Insight experience essential.
* Ability to deal with key stakeholders within the business.
* Previous commercial experience, or equivalent.
* Strong numerical and analytical skills.
* Numerical application experience, Insight and high-level messaging capability.
* High level of relationship management ability.
* Strong Azure and Azure Data Factory skill set.
* Knowledge of Power BI & SQL including PL-SQL.
* Programming experience, including Python.
This role is Hybrid based at Walnut Court Swindon SN2 8BN.
Working Hours: 36 hours per week, Monday to Friday.
Benefits:
* Competitive salary - Offering a starting salary of £60,000 per annum depending on skills and experience.
* Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
* Access to benefits to help you take care of your and your family’s health and well-being, and your finances.
Thames Water is a unique, rewarding and diverse place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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