Job Title: General Manager – The Patterdale Estate
Location: Glenridding, Lake District, CA11 0PJ
Contract & Hours: Permanent, Full Time (37.5 hours per week)
Salary: 40,000 per annum
Overview:
Were looking for a dedicated and experienced General Manager to lead the team at Patterdale Estate, a beautiful 200-acre heritage holiday park. This role offers an excellent opportunity to oversee all aspects of the business, from ensuring excellent guest experiences and maintaining the site to a high standard to driving financial sustainability and developing a strategic growth plan.
You’ll be a commercially driven, dynamic leader to drive our success and ensure fantastic guest experiences. The successful candidate will be responsible for shaping and implementing business strategies, ensuring the Estate’s long-term success whilst maintaining the high standards and reputation of a 65-year-old business. The role requires a strategic thinker who can also use a hands-on approach, driving revenue, enhancing efficiencies, and promoting the business.
The ideal candidate will be highly organised and adaptable, comfortable managing multiple workloads and shifting priorities. A positive, calm, and forward-thinking approach is essential, along with a focus on efficiency and strong financial acumen. Youll be leading a team at our Estate, which features 15 charming self-catering properties and 5 caravan pitches. If you have a strong background in hospitality and a passion for creating positive experiences, wed love to hear from you.
What Youll Do:
* Run the Show: Manage daily operations, bookings, and site maintenance.
* Boost Business: Develop strategies to increase occupancy and revenue.
* Manage Money: Handle budgets, reports, and find new income opportunities.
* Keep it Green: Drive sustainability and eco-tourism initiatives.
* Make Guests Happy: Ensure top-notch customer service and handle any issues.
* Lead the Team: Recruit, train, and motivate staff and volunteers.
* Keep it Safe: Ensure compliance with all regulations, managing all site maintenance.
Youll Be Great If You Have:
* Proven experience in hospitality or holiday park management.
* Strong financial and business acumen.
* Excellent leadership and communication skills.
* Ability to solve problems and make decisions.
* Flexibility to work weekends and holidays.
* Experience with booking systems.
* A passion for the outdoors and sustainability.
What We Offer:
* Competitive salary (depending on experience).
* A chance to work in a stunning location.
* Opportunity to make a real difference.
* Relocation package available to discuss.
* Access to EAP Programme.
* Access to GP Helpline.
* 25 days holiday per year plus 8 bank holidays and your birthday off.
* Buy/Sell Holiday Scheme.
* 2 x Volunteering Days per year.
* A range of discounts through Reward Hub, Blue Light, and Charity Workers discount.
* Learning and Development - Coaching and Mentoring opportunities.
* Electric Vehicle salary sacrifice scheme.
* Company Sick Pay.
* Life Assurance 2 x Annual Salary.
* Discounted stays at The Estate.
Closing Date: 27th March 2025 at 5pm
Interview Dates: Week commencing 14th April 2025
Have any questions?
If you would like to have an informal discussion about the General Manager post and/or the organisation, or if you have any other questions which may help you decide whether to apply, contact HR at hr@ymcanorthtyneside.org and provide your contact details. Our HR department will be happy to arrange an appropriate time and date for you to discuss your queries with Mike Bain, our Head of Development and Sustainability.
Ready to Apply?
Please make sure you visit our work for us page on our website to view the application pack which includes more about this exciting opportunity, including job description and person specification.Link to application pack
To apply to this post, you will need to submit the following as part of your application:
* An up-to-date CV which shows your career history.
* A covering letter/supporting statement explaining why you are interested in the role, detailing why you believe you are a good candidate for this post and how you meet the criteria of the Person Specification.
* Our online application form which can be found by clicking the following link:Link to online application form
Finally, we ask that you please inform us of any dates that you are unable to attend an interview.
This post requires proof of right to work in the UK, satisfactory references, and a satisfactory enhanced DBS.
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