Job Introduction William Grant & Sons have a fantastic opportunity for an experienced Quality Technician for a fixed term until September 2025, to monitor and record product quality and incoming material quality within the bottling operations, communicating issues as necessary to relevant stakeholders to enable the business to meet and exceed customer and consumer Quality expectations. Main Responsibility Conduct in process quality check validations, and finished product inspections to support packaging operations, maintaining all relevant documentation of checks and analysis. Support NPD and technical trials across the bottling hall and complete quality trial reports in a timely manner. Ensure non-conforming products are suitably held in accordance with documented processes to ensure avoidance of being shipped from site. Conduct audits to ensure compliance to quality standards, identifying deviations and support improvement activities with packaging operations. Complete required quality analysis on products/materials and report on findings. Complete required complaint/issue investigations and make recommendations for improvement actions. Perform line audits, record issues found and communicate to relevant line operators and management. Support investigations of quality non conformances on both product and process with a focus on corrective and preventative action, raising appropriate NCs via IFS10. Check and collate data supporting quality performance measurement, supporting and participating in improvement activities when required. Support the maintenance of all Quality Standards, Quality Control Plans, SOPs and all relevant quality documents in accordance to the WGW governance structure and the requirements of IQMS Q Pulse. Promote and support quality standards in the bottling hall, advising line operators and team leaders on issues relating to product quality. Work collaboratively with peers and colleagues, and apply learnings from identified training Our Ideal Candidate Our ideal candidate will have previous experience of working in a quality/technical role desirable. Working knowledge of Production and Packaging Processes. An understanding and working knowledge of Bottling Standards and appropriate quality measuring devices. The ideal candidate will be computer literate and have working knowledge of IFS, Word, Excel. Knowledge of dry goods materials and supplier contacts and knowledge of problem solving techniques and ability to put into practice is essential. What we can offer you We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan. Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement. Private Healthcare and DoctorHand (remote GP service). Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice. Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. Our Life Assurance cover is a multiple of eight times your annual basic salary. Product allocation so that you can enjoy our fantastic portfolio of brands. Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost. Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated. Learning resources to help you be your best self. About William Grant & Sons A HOME FOR RARE CHARACTERS William Grant & Sons: a home where Rare Characters thrive. We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions. At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work. OUR AGILE WORKING PHILOSOPHY Our agile working philosophy is to “Have your best work day everyday”. Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams. We are open to discussing possible agile/flexible working options as part of the recruitment process. INCLUSIVE RECRUITMENT PROCESS Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.