Join an award winning Build to Rent (BTR) operator supporting the General Manager and the team for the overall performance at your development. This is a fantastic opportunity to join one of the UK’s leading BTR operators and take the next step in your career Job Title: Assistant General Manager Location: NW London Salary: £40,000 per annum Bonus Role Overview The Assistant General Manager will be responsible for daily management of staff, building relationships within the community, and with residents, fire safety, health and safety and overall administration. Customer Services - Meet and interact with residents in a customer friendly and professional manner. Building Maintenance / Health & Safety - Ensure that all legal and statutory requirements are adhered to Marketing & Asset Performance - Understand and oversee the void unit process, ensuring minimum turnaround timeframes. In the absence of the General Manager, to ensure budget responsibility is monitored. Team – Train and support all team members and conduct performance management reviews Person Specification Experience of managing teams within Residential, Build to Rent, Student Accommodation or Hospitality Strong knowledge of Health and Safety and Compliance Passionate in Customer Service, Resident Engagement and Resident Experience High level of administrative skills and computer literacy skills Apply now to be considered for this exciting opportunity