Job summary
Weymouth and Portland PCN islooking for a Cancer Care Coordinator to join our existing friendly team ofcare coordinators. The successful candidate will be based at a centrallocation, supporting all 6 surgeries in Weymouth and Portland.
You will need to be caring,dedicated, reliable and person-focussed and enjoy working with a wide range ofpeople. You will have good written and verbal communication skills and strongorganisational and time management skills. We are looking for someone who ishighly motivated and proactive with a flexible attitude, keen to work and learnas part of a team and committed to providing people, their families and carerswith high quality support.
If you are interested in developing your skillsin primary care, then we would love to hear from you
Main duties of the job
Care coordinators play animportant role within a PCN to proactively identify and work with people,including the frail/elderly, early diagnosis of cancer and end of life carepatients. You will provide coordination and navigation of care and supportacross health and care services for patients with a diagnosis of cancer. Theindividual will also work with the PCN team, supporting the establishment ofprocesses to improve early detection of cancer.
The post-holder will ensurecancer patients receive appropriate information, onwards referrals and supportas needed. They will also support the practices within the PCN to improve theirservices, including uptake of national cancer screening. They will also supportMDT meetings and manage a caseload of patients identified through thesemeetings, working in conjunction with the Cancer Clinical Lead.
This is apivotal role and is required to support multidisciplinary teams and coordinatecare for patients with cancer.
Interviews taking place 9th, 10th and 11th December 2024.
About us
Two Harbours Healthcare is a not for profit organisation led by local General Practices in Weymouth and Portland. Our goal is to work more closely together (and with stakeholders) to share expertise, resources and provide services for the NHS.
Job description
Job responsibilities
1. Work with individual practice teams and primary care professionals within the PCN to identify and manage a caseload of patients
2. Work closely and in partnership with PCN colleagues including Social Prescribing Link Workers, Health Coaches and Clinical Pharmacist(s).
3. Signpost team members, patients and carers to relevant services as appropriate
4. Make referrals to the multi-disciplinary team as appropriate
5. Central co-ordination role around proactive support and care planning for agreed patient cohorts (cancer specifically for this role)
6. Support patient independence, promote healthcare and well-being including the use of digital apps to support their care
7. Supporting patients and carers to utilise decision aids when appropriate
8. Support patients to have shared decision making conversations
9. Empower patients, this may include the use of validated PAM tools
10. Facilitate smooth and planned discharge and handover between care settings across the health and social care system, including GP, acute, community, and be responsible for facilitating inter-agency communication and support
11. Support people to take up training and employment, or to access appropriate benefits where eligible for example, through referral to social prescribing link workers;
12. Assist people to access self-management education courses, peer support or interventions that support them to take more control of their health and wellbeing;
13. Use healthcare technologies to optimise service delivery, access, and continuity of care for patients and carers
14. Use Population Health Intelligence and Risk Stratification tools proactively to identify groups of patients for MDT discussions or to deliver health services
15. May attend and present at MDT meetings or local schools
16. May support the coordination and delivery of surgery MDT meetings
17. May support in the setting up and administration of Group Consultations
18. Opportunity to develop and shape this service
19. Perform any duty specifically delegated by your line manager as being properly the responsibility of this post.
The tasks and responsibilities in this job description may change in the light of developments within the surgery or practice and are subject to review.
Person Specification
Experience
Essential
20. Data analysis and interpretation
21. Experience of working with patients or the public in a customer care environment
Desirable
22. Primary Care experience
23. Working in a healthcare setting as part of a team
Qualifications
Essential
24. Good general secondary education including Maths and English
Desirable
25. Presentation skills
26. Change management
Knowledge
Essential
27. Good working knowledge of primary care and the challenges facing patient care in the NHS
28. A good range of IT knowledge including Word, Excel, email and databases
Desirable
29. IT GP clinical system, SystmOne
30. Needs of patients with long-term conditions
31. Health promotion strategies and Public Health issues in the local area
32. Change-management and ability to support patients to change lifestyle
33. Negotiation and conflict management skills
34. Ability to identify determinants on health in the local area
35. Awareness of local and national health policy
36. Awareness of issues within the wider health econo
Skills
Essential
37. Understanding and adherence to strict confidentiality
38. Excellent communication and interpersonal skills, both written and verbal
39. Good teamworking skills
40. Able to analyse & extract relevant information
41. Good organizational skills
42. Able to use own judgement, resourcefulness and common sense
43. Able to work under pressure
44. Able to prioritise workload and meet deadlines
Personal Qualities
Essential
45. Self-directed working using initiative
46. Innovative approach
47. Highly motivated
48. Caring, compassionate and confident
49. Calm approach, performing under pressure
50. Positive attitude
51. Pleasant and articulate