Assistant Operations Manager Location: Bourton-on-the-Water Job Type: Full-time Salary: £48,000 We are seeking a proactive and organised individual to join our clients team as an Assistant Operations Manager. This role is crucial for ensuring operational excellence and legal compliance within their transport network. As a key member of our management team, you will oversee multiple aspects of operations, ensuring efficiency, reliability, and adherence to regulations. Day-to-day of the role: Act as a Transport Manager on the company Operator’s licence, ensuring compliance with the Traffic Commissioners’ guidelines. Monitor and enhance the punctuality and reliability of services, managing specific route groups and overseeing schedule changes. Ensure legal compliance across all operational areas, including driver hours, DVSA incident reporting, and internal audits. Manage and support a team of professional drivers, Allocators, and Controllers, providing training, coaching, and performance management. Handle administrative duties such as conducting return to work interviews, managing rota and control for depot coverage, and undertaking job chats and probationary reviews. Investigate complaints and incidents as required and address performance issues effectively. Foster a culture aligned with the company’s vision and values, encouraging team members to contribute to a positive working environment. Required Skills & Qualifications: Minimum of two years’ experience in an operational role within a similar industry. Strong leadership skills with the ability to manage and coach teams across multiple functions. Excellent knowledge of industry and company standards, contributing to maintaining Earned Recognition status. Highly organised, detail-oriented, and capable of working independently and meeting deadlines. Exceptional communication and people management skills. Must be flexible, adaptable, and a creative problem solver. Benefits: Employee Assistance Programme to support your well-being. Exclusive discounts for you and your family at retail stores and cinemas.