Job Title: Fire Alarm Engineer Location: Stockton Contract Type: Full-time, Monday-Friday Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. As a Fire Alarm Engineer, you will be part of a successful team, responsible for the operation of our active fire division, and work alongside your colleagues maintaining fire systems and enhancing the company’s reputation with regards to service and quality. Key Responsibilities: Maintain Fire Systems in line with current standards and customer requirements Respond to demand service calls on fire systems in line with current standards and customer requirements Plan and implement routine and demand call visits for your area Effectively communicate with our customers to ensure a full understanding Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate Attend training sessions as required and identify and communicate with Manager any personal training and development needs Staying ahead of your market, BS standards, legislation changes, your competition Responsible for achieving your personal goals and achieving team targets Weekly reporting to management Attending quarterly team meetings and sharing best practices and experiences Understand the company’s obligations under the contract Ensure compliance with Ventro processes and procedures at all times Promote a clear focus on quality assurance, service accessibility and responsiveness, maximising client involvement and feedback Attend client and communication events, open days, meetings and conferences if required The successful candidate will: Technical background in the electrical / electronic industry Good all-round knowledge of Fire Systems Personality – Energy, Drive and Enthusiasm Excellent organisational skills Be able to deliver exceptional customer service What you will get in return: Commission scheme Ability to purchase additional annual leave Healthcare scheme Referral scheme Cycle to work scheme Company reward scheme (vouchers, etc) Ventro Ltd values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Note: Ventro prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent