Baylis Worcestershire, England, United Kingdom
Group Service Manager
We are expanding, which has created an exciting new position for an experienced Automotive Leader.
Base pay range
£50K Salary plus an uncapped bonus and a company car.
Company Car for private use
31 days paid holiday (including bank holidays) rising by +1 day after each 5 years worked
Up to £50k basic + uncapped bonus
Company Pension Contribution
Annual company events
Bespoke induction and development training
Staff discounts for vehicle purchase and servicing
Free eye test, dental & therapy treatments
Who you are:
1. Have 3 years experience in people management (line management to mid-management level)
2. Proven leadership skills and be able to have a positive influence on your team
3. Target-driven and ambitious
4. Experience in coaching people with the ability to adapt their style to suit individual needs
5. Strong business analytic skills, identifying any issues and taking the necessary action
As the Group Service Manager:
You will travel between your allocated departments and manage your time accordingly.
You will be a proven leader, with strong team development and communications skills.
You must be able to coach and motivate the team to exceed sales and financial targets.
You will have a proven record of delivering excellent customer service.
Main Duties
1. Exceed the monthly financial net profit target
2. Managing 5 or 6 service managers within our group of 11 dealerships.
3. Controlling the diary of your Group Support Service Manager
4. Liaising with our other Group Service Manager to ensure we achieve our objectives as a team.
5. Working closely with the Aftersales Director.
6. Develop and coach your team.
7. Ensure that your area adheres to our health and safety policy
8. Make sure that the main KPIs are exceeded
9. Maintain an excellent relationship with our manufacturing partners
10. Consistently live the company's core values and instil this in your team
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service, Management, and Business Development
Industries
Retail Motor Vehicles, Motor Vehicle Manufacturing, and Wholesale Motor Vehicles and Parts
At Baylis, we’re committed to providing great rewards to the people who drive our success. Whether it’s taking care of your health, or providing for your future your needs are met.
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