We are looking for a Wedgwood Interactor to work within our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).
Reporting to the Guest Experience & Accessibility Manager, you will provide a warm welcome and deliver exceptional customer service to create an extraordinary and memorable experience for all visitors to the World of Wedgwood.
To be a successful Wedgwood Interactor you will:
- be approachable and friendly with a ‘can-do’ attitude
- have confidence to interact with all guests, to include children and families, with focus on delivering excellent guest experiences including factory and museum tours
- have the ability to communicate effectively and work well in a team
- have excellent time management and organisation skills, with attention to detail
- be well-presented with a 'can-do' attitude
Previous experience in a similar role would be advantageous, but not essential.
This is a fixed-term role to cover a period of maternity leave, currently planned until November 2025, with the potential for a short contract extension if required by the business. The role is a part time position, working 21 hours over 3 days from 7.
Please note that this role involves interaction with visitors to include children, young people and vulnerable adults, therefore successful applicants will be asked to complete a Disclosure & Barring Service (DBS) Application.
What we can offer you:
- free onsite gym (accessible 24 hours a day, 7 days a week)
- flexible holidays
- sociable working hours
- free on-site parking
- staff discount within the World of Wedgwood and on products within the Fiskars Group brand portfolio
- pension scheme
- employee assistance programme
If you want to work for a global lifestyle company and a gold-award winning tourist destination that serves luxury, we’d love to hear from you!