Job summary
eQuality PCN have an exciting opportunity for a passionate and dedicated clinical care coordinator to join our team. The role is to cover hours a week and our service operates Monday to Friday, with flexibility of hours between 8am to
Main duties of the job
1. Proactively identify and support individuals, including the frail, elderly, and those with long term conditions, providing coordination and appointment navigation for patients and their carers.
2. Conduct IT system searches and communication with clinicians and our multidisciplinary team.
3. Use SystmOne on a daily basis.
4. Contribute to audits and data collection to aid evaluations of the PCN services will be needed.
5. Facilitate routine BP monitoring, phlebotomy, urine dips, BMI and NHS health checks, advising patients accordingly.
6. Undertake clinical tasks as required.
7. Support the clinical team with the management of long term conditions.
8. Adhere to infection prevention control policies, advise patients on diet, lifestyle and wellbeing.
About us
eQuality PCN was formed in 2022 and is a primary care network (PCN) serving a population of circa 41000 patients residing across Luton in Bedfordshire. The PCN strategy aligns with the needs of our population and the neighbourhood team model. As we seek to develop the services that are needed by our patient population, we are seeking to build a skilled and professional workforce.
The PCN consists of 4 practices based in Luton which support a diverse population and who work well together
9. Biscot Group Practice
10. Larkside Practice
11. Ashcroft Practice
12. Stopsley Village Practice
Our vision is:To deliver services which address Health Inequalities and provide resilient care provision for patients which will improve the health and wellbeing of our population and improve job satisfaction for our staff".
We are enthusiastic about education and training and are keen to support Learning & Development for the PCN staff both clinical and non-clinical. Within the PCN member practices are well-regarded centres of excellence for GP education.
Job description
Job responsibilities
If you would like to find out more information about thisrole, please see the attached job specification.
Person Specification
Qualifications
Essential
13. None
Desirable
14. Qualified from appropriate training course as set out by the Personalised Care Institute for Care Co-ordinators.
15. NVQ Level 3 in Adult Care.
16. Additional Qualification in health or social care allied profession.
17. Long term conditions and welfare rights basic training.
18. Clinical skills and qualification - Phlebotomy, BMI- relevant training and refresher courses can be available for the right candidate.
Additional skills:
Essential
19. Confident and empathetic communicator.
20. Excellent organisational skills.
21. Attention to detail and accuracy.
22. Developing and using searches within SystmOne clinical system.
23. Proficient in the use of Microsoft Office products.
24. Ability to self-direct tasks, use own initiative, to meet an overall goal.
25. Working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity).
26. Experience of data collection and using tools to measure the impact of services.
27. Experience of working within multi-professional team environments.
28. Experience or training in personalised care and support planning.
29. Working with elderly or vulnerable people.
30. Experience of healthcare and complying with best practice and relevant legislation.
31. Supporting people, their families and carers in a related role.
32. Minimum of 1 year experience of working with healthcare professionals and/or previous experience in the NHS or social care or relevant field.