Job Description
Job Introduction
We are currently recruiting for a high achieving Service Manager for our Toyota Dealership in Bristol, Pathway.
The hours of work are Monday - Friday, 8.30am - 6pm as well as working Saturdays on a rota basis.
Benefits include the use of a company car and an OTE of £55,000 (up to £40,000 basic salary).
In every aspect of our dealerships, the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities
1. To support the aftersales manager in ensuring the efficient and profitable operation of the service department.
2. To maximise departmental performance in line with market potentials through the sale of labour, parts, and accessories.
3. To ensure that all manufacturers' policies and procedures are adhered to.
4. Planning, forecasting, and delivering sales targets.
5. Managing and developing the team.
6. Growing workshop utilisation and efficiency.
7. Exceeding customer satisfaction.
8. Managing the smooth running and day-to-day activity of the service department.
About you
1. This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities.
2. Unlimited confidence, resilience, drive, energy, and talent.
3. A well-presented individual with a desire, character, and attitude to succeed.
4. The ability to quickly establish and build rapport with our customers.
5. Motor trade, automotive, or car dealership experience is preferred but not essential as full training will be provided.
What we offer
1. 25 days holiday plus bank holidays.
2. Company Pension.
3. Wellness Programme.
4. Sick Pay.
5. Group life insurance.
6. Staff discount on car servicing.
7. Listers Benefits discounts on retailers, restaurants, cinemas & holidays.
8. Long service and loyalty incentives.
9. Staff referral scheme.
10. In-house, manufacturer & professional qualifications.
11. Free Parking / On-site Parking.
12. Company Events.
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case; actually, there are over two and a half thousand reasons—our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive, or car dealership sector, then please apply today.
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