Job: Assistant ops manager
Area: Epping + Surrounding
Salary: £42-45kpa
We currently have an exciting opportunity available for an Assistant Operations Manager (Void & Planned Works) to join our growing team based in Loughton, Essex. Your key responsibilities will be to manage multi-skilled trades team and contractors to deliver excellent, customer-focussed services to our customers.
Duties:
* To manage and motivate the team of supervisors to deliver excellent customer focused services, resulting in high levels of customer satisfaction. To include responsibility for recruitment, training and performance management in accordance with our policies.
* To ensure that all work and activities are carried out in a safe and responsible manner, paying particular regard to standards of cleanliness and tidiness, controlling and minimising noise and dust levels.
* That the client’s key performance metrics are met, and maintenance activities are completed on time, to the correct quality and budget.
* To ensure operatives, contractors and supervisors work within to agreed timescales, keeping, appointments and driving efficiency and productivity levels.
* To collect and monitor individual and team performance information to ensure targets are met.
* To carry out inspections to both planned and voids properties providing detailed reports and specification of works for our client, external and internal colleagues.
* Authorising works,...