IT Support Analyst, Onsite, £22 p/h InsideIR35: We are seeking an It Support Analyst to join an exciting client's team on a temporary basis for a 3-month contract. We are looking for candidates with a strong background in IT customer service and first line support, looking to advance their career in an exciting environment. Key Responsibilities: Responsible for day-to-day IT support Working on a busy helpdesk, owning and managing calls Working under SLAs Providing excellent customer service Effective management of incidents and service requests Essential Skills Required: Previous IT support work experience ITIL knowledge Strong Infrastructure knowledge Experience with hardware and applications Customer service skills Good communication skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)