Duration: 6 months
Rate: £550 (Inside of IR35)
Interview: 2 stage
Location: Remote
Start Date: ASAP
Candidates must have GDS Experience
Key Responsibilities
* Plan, design, and conduct user research activities to understand user needs, behaviors, and motivations.
* Conduct qualitative and quantitative research, including usability testing, interviews, surveys, and focus groups.
* Work within GDS guidelines to ensure user research aligns with service standards.
* Analyse research findings and present actionable insights to stakeholders.
* Collaborate with multidisciplinary teams to ensure user needs are embedded in service and product development.
* Advocate for accessibility and inclusivity in digital services.
* Use data-driven insights to iterate and improve digital services.
* Communicate research findings in clear, concise, and compelling ways to both technical and non-technical audiences.
* Contribute to the wider user research community within the government digital sector.
Essential Skills & Experience
* Proven experience as a User Researcher working within GDS frameworks.
* Strong knowledge of UK Government Service Standard and GDS assessment process.
* Experience conducting a range of user research methods, including usability testing, contextual inquiries, and accessibility testing.
* Ability to translate research findings into actionable insights.
* Strong stakeholder management and communication skills.
* Familiarity with agile delivery methods and working within multidisciplinary teams.
* Experience using tools such as Optimal Workshop, Lookback, Miro, or similar research and collaboration tools.
* Understanding of accessibility and inclusive design principles.
Desirable Skills
* Previous experience in central government, public sector, or regulated industries.
* Understanding of service design principles and how they integrate with user research.
* Experience working with data analysts, business analysts, and developers to align research insights with data-driven decision-making.
* Knowledge of UX/UI design processes and tools such as Figma.
Why Join Us?
* Opportunity to work on high-impact government digital services.
* Competitive daily rate.
* Flexible working arrangements.
* Collaborative and supportive team environment
#J-18808-Ljbffr