Our clients are the proud guardians of over 130 years of baking experience that make up their iconic and much-loved brand. They produce bread and bakery products created with goodness at the heart of each. They deliver around 1.3million loaves, every day of the week throughout the UK and Ireland, where they also make Mothers Pride and Ormo products.
They are 2,800 people working within 8 bakeries, 1 flour mill, and 2 regional distribution centres across the UK. Their success is a result of the hard work of their people; they are experts in their field whether it’s baking, manufacturing, logistics, engineering, or the many departments within the central functions team based at head office in High Wycombe. They are a values-led business and expect their colleagues to live, breathe, and embed Quality, Accountability, and Trust into their ways of working.
So, what’s the role all about?
A fantastic opportunity has arisen for an experienced Customer Service Agent to join our Head Office in High Wycombe to enable the company to deliver on its vision of being the best quality brand in bakery.
You will provide an exceptional customer and consumer experience through effectively responding to their enquiry through a variety of communication channels.??
Working collaboratively with internal and external customers, you will support them by resolving their enquiries in a skilful and professional manner ensuring a timely and quali...