Job Title: Customer Service Administrator
Location: Basingstoke
Remuneration: £27,000 - £28,000 per annum
Contract Details: Permanent, Full-Time
Are you ready to join a dynamic team in the Manufacturing & Production industry? We're on the lookout for a cheerful and professional Customer Service Administrator to help deliver exceptional support to clients! If you have a knack for problem-solving and a passion for customer satisfaction, we want to hear from you!
Responsibilities:
As a Customer Service Administrator, you will play a pivotal role in ensuring customers receive top-notch service. Your day-to-day responsibilities will include:
1. Managing customer inquiries with a friendly and positive attitude.
2. Processing orders accurately and efficiently using Sage.
3. Maintaining records and databases in Excel.
4. Collaborating with various departments to resolve customer issues swiftly.
5. Assisting in the preparation of reports and documentation.
6. Providing support to the sales team when required.
7. Identifying areas for improvement in our customer service processes.
Key Skills:
To excel in this role, you will need:
1. Proficiency in Sage and Excel.
2. Excellent communication skills, both verbal and written.
3. Strong organisational and multitasking abilities.
4. A customer-centric mindset with a proactive approach to problem-solving.
5. A positive attitude and a willingness to learn.
Ready to take the next step in your career? Apply now and become an integral part of the team.
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