Post: Police Community Support Officer (PCSO)
Salary: Scale 3 / 4 (£24,222 - £28,653) plus 14% shift allowance and 261.62 hours weekend work enhancement per annum.
Hours: 37 hours per week
Contract Type: Permanent
Location: Forcewide
Applications are invited for the role of Police Community Support Officer for Cleveland Police.
As a police community support officer (PCSO), you will work on the frontline of Cleveland Police, providing a visible and reassuring presence on the streets and tackling anti-social behaviour hotspots. PCSOs form an integral part of the Neighbourhood Policing Team and are a fundamental part of the Police and Crime Commissioner (PCC) for Cleveland’s Police and Crime Plan.
PCSOs play a vital role in helping to improve relations between the police and local communities and as a key point of contact you will provide knowledge, reassurance and resolution on a wide range of policing matters. Ensuring a highly visible presence on the streets and working proactively to address crime trends and problems within local communities.
In your career as a PCSO, you will be on your feet out and about every day, meeting with the public, talking to businesses, schools, colleges and engaging with organisations. You will spend time gathering intelligence, so attention to detail and problem-solving skills will be key. You will be someone who is happy to be on patrol on your own and be able to make decisions quickly and effectively.
This is an ever-evolving role, so you should be someone who is happy to work to changeable priorities and deadlines. You also need to be resilient, able to deal with confrontational situations and to persuade people by the power of your reasoning.
All PCSOs complete a structured training and tutoring programme designed to give you a solid understanding of the essentials of a PCSO's role and powers, ultimately allowing you to achieve independent patrol.
The role of PCSO requires that you have your fingerprints and DNA taken and these will be stored on the contamination elimination database. This requirement is written into your contract. Your DNA and fingerprints will also be checked against the appropriate databases.
Personal Safety Training is a mandatory requirement for the role, so successful applicants will be required to complete this upon appointment.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form. Applicants should be aware that it is not always possible to complete these vetting checks on persons who have not been resident in the UK for the last three years. Where this applies, applicants may be refused on the grounds that it was not possible to vet them to the required standard.
Candidates must have indefinite leave to live and work in the UK and be free from any restriction. Successful candidates will be asked to provide proof of this.
A formal offer of employment will be dependent on vetting clearance, medical information, and references.
We are working towards a cohort starting Autumn 2025; however, this is subject to change.
Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.
Regardless of the applicant, this role is on current Cleveland Police Terms and Conditions as per Police Staff Council.
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