Contents Location About the job Benefits Things you need to know Apply and further information Location Our office is in central Reading. While we offer flexibility in where you work, well expect you to attend the office in line with team charters and a minimum of two days a month. When you join us, we may expect you to be in the office more frequently to settle into the TRA. About the job Job summary At the TRA, you will work with investigators, expert case teams and senior leaders in our mission to defend UK economic interests against unfair international trade practice. You will take an active role to support the strategic delivery of a portfolio of cases. This role offers the chance to have a meaningful impact on UK industries, against the backdrop of international economic and trade policy. The Portfolio Management Office (PMO) supports the Investigations Delivery Director (IDD), the Heads of Investigation (HOIs) and the investigation case teams in a number of important ways; one of the most vital being case planning and reporting, which is key to the TRA's future success in managing a growing, complex and unpredictable caseload, in a timely manner. Improving case planning and reducing case length are business priorities for the TRA. The Case Planning and Operations Manager is an exciting new role which you will have the opportunity to shape, leading on this vital piece of work by expanding the PMO team's capability to ensure we meet this priority. Job description Key Accountabilities The TRA is moving to an increasingly skills-based and flexible resourcing model so the post-holder may work on a range of projects, to be agreed in line with both business need and individual development aims. The ideal candidate will be flexible and adaptable to deliver a varied workload but core responsibilities are expected to be as follows: Delivery, leadership and guidance: Lead on planning activity across the portfolio and work with case teams to support timely delivery. Support capability building and the use of best practice in planning and reporting. Provide expert advice for case team members. Support the Head of the PMO to communicate and build commitment to the TRA case planning, management and reporting vision and sense of purpose. Case planning and scheduling: Challenge and test case assumptions to ensure that plans are realistic and achievable. Continuously improve template case plans, including work breakdown structures. Support the case leads to identify options to optimise delivery. Look for and implement efficiencies that can be made within case plans, taking a risk based approach. Ensure case plans reflect current guidance and legislation and dovetail with compliance requirements, as well as TRA Plan and Dashboard/KPIs. Maintain portfolio delivery map and critical path to monitor case progress. Recognise and track interdependencies across cases. Governance, monitoring and reporting : Co-ordinate reporting from cases and provide analysis of performance. Challenge case leads where necessary to ensure consistency of RAG ratings. Monitor and analyse information, reporting progress, slippage and reasons for slippage. Develop a set of PMO case delivery KPIs which monitor case delivery performance. Work with other business units to improve case data recording and reporting. Stakeholder management: Manage and engage with a wide range of stakeholders. Ensure that stakeholder responsibilities and needs are understood and addressed. Risk management: Take the lead on risk management for the Investigations Directorate. Identify and monitor case and portfolio risks and escalate as appropriate. Work with case teams to ensure risks are articulated well and scored consistently across the portfolio. Lead the quarterly risk review meeting. Tools/Tech: Work with case teams to ensure TRAcer (TRAs MS Project for the Web/Power BI case planning and reporting tool) is used consistently. Collaborate with users and stakeholders to ensure future iterations of the tool deliver required benefits. Coaching/mentoring: Deploy leadership, engagement, coaching and influencing skills to improve project management skills and culture (including how to use TRAcer) across the investigations team. Possible Line management responsibilities could be discussed with the successful candidate in the future. Person specification Personal Attributes & Skills W e are looking for someone with the following expertise and attributes: Excellent project management skills and proven experience, with particular regard to planning. Strong management and decision-making skills, being able to oversee high-profile areas of work with little oversight. Excellent communication and networking skills with the ability to persuade, challenge, influence and coach others, establishing positive relationships with a wide range of stakeholders including case teams. Technically proficient - expert user of MS project, intermediate level Excel skills and proficiency in the other MS office suite of products. Good attention to detail and ability to analyse and interpret various sources of data and information and present it in an easy-to-understand format. Great problem-solving skills with a focus on continuous improvement of our processes, procedures and plans in line with lessons learned and feedback received to ensure they reflect best-practice. Highly organised, can handle a varied workload and prioritise work independently to manage own time, effectively planning and prioritising competing demands to ensure deadlines are met. Essential experience: Experience of project planning and management. Expert user of MSProject (ideally, MS Project for the Web but MS Project Pro or MS Project Online would also be acceptable). Experience of stakeholder engagement and communication, including influencing and persuasion skills. Experience of risk management. Intermediate level Excel skills. Preferred experience: Practical experience of advising/coaching or motivating others on project planning or other aspects of project management. Experience of /or understanding of Change management principles. Developing team reports/ and setting or recording KPIs. Use of Power BI to analyse data and create bespoke reports. Relevant Project Management qualification, e.g. APM Project Management Qualification, PRINCE2 Practitioner. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Presentation Benefits Alongside your salary of £40,952, Trade Remedies Authority contributes £11,863 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Please refer to the candidate pack attached for further information. Useful Information for Existing Civil Servants: Existing Civil Servants should note that working for the TRA, you will be employed as a public servant. This means: This vacancy is for a position in the Trade Remedies Authority (TRA). TRA employees are not Civil Servants. Individuals applying for this role from the Civil Service are advised to review terms prior to accepting the offer. Key terms are outlined in the benefits section of this advert (these are not exhaustive). Individuals can also discuss with hiring managers and the TRA People Team on resourcing.enquiriestraderemedies.gov.uk. Your continuity of service for employment protection will start on the day you join us. We are not an employer of the Crown and therefore cannot recognise previous employment with the Civil Service for the purpose of qualifying for Employment Rights. An employee must have 2 years length of service with TRA before Employment Rights are recognised. If you are a member of the Civil Service Pension scheme, your membership and reckonable service will continue with us, providing there is no break between your Civil Service employment and your employment as a public servant with TRA. We will recognise the annual leave you have built up, up to a maximum of 30 days, and the sick pay entitlement taking account of your length of service in the Civil Service. If you choose to re-join the Civil Service at any point in the future, this will be according to the policies of the department you are joining following your resignation from TRA. You may also wish to be aware that under Exception 5 of the Civil Service Commissions Recruitment Principles, the re-employment of a former Civil Servant is possible within a maximum of five years of leaving the Civil Service, subject to qualifying criteria being met and depending on the policies of the department you are joining. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills. How to Apply As part of the application process, you are required to submit a CV and a Personal Statement of no more than 750 words demonstrating how your experience, skills and attributes meet the requirements for the role. Further details around what this will entail are listed on the application form. Interview The interview assessment will consist of a Presentation followed by a Behaviour, Experience and Strength-based interview. The behaviours you will be assessed against are Changing and Improving and Managing a Quality Service. Application closes: 24th Nov 2024. Shortlist: by 27th Nov 2024. Interviews: W/C 9th Dec 2024 Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to TRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via TRArecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Zoe Manson Email : zoe.mansontraderemedies.gov.uk Recruitment team Email : TRArecruitment.grscabinetoffice.gov.uk Further information The law requires that selection for appointment is on merit based on fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles, which can be found at: https://civilservicecommission.independent.gov.uk/wp-content/uploads/2019/03/02a_RECRUITMENT-PRINCIPLES-April-2018-FINAL-.pdf. If you feel your application has not been treated in accordance with the Recruitment Principles, please contact: resourcing.enquiriestraderemedies.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission (at: https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/). Attachments Candidate Pack Opens in new window (pdf, 516kB) Share this page Print Email Facebook Twitter LinkedIn GMail