Job Title: Google Workspace Specialist
Salary: 55,000
Location: Reigate
Industry: Managed Services
Setup: Hybrid
The Google Workspace Specialist is responsible for managing, maintaining, and optimising a Google Workspace environment. This includes provisioning new accounts, managing users and groups, configuring core services, and ensuring security and compliance. The specialist will also provide support and training to end-users, troubleshoot issues, and advise organisations on how to maximise the use of Google Workspace.
Responsibilities:
Provision new Google Workspace accounts and verify domains.
Create users and groups and assign licenses.
Assign and manage subscriptions.
Develop and implement policies for organisations.
Enroll and manage Chromebook devices.
Set up and administer core Google Workspace apps.
Troubleshoot issues with Google Workspace products.
Migrate from Microsoft Windows Server, Microsoft 365, and Google Workspace to Google Workspace.
Manage single sign-on (SSO) relationships and third-party user provisioning.
Use tools like GAM or GAMADV-XTD3 to manage the Workspace environment.
Set up and troubleshoot Google Cloud Directory Sync (GCDS).
Advise on selecting and deploying relevant third-party applications that integrate with Google Workspace.
Provide guidance on maximising the use of Google Workspace to drive efficiencies and cost savings.
Advise educational institutions on how Google Workspace can enhance learning outcomes and improve staff well-being.
Manage user accounts, domains, and directory.
Configure Gmail, Google Drive, Google Calendar, Meet, and Chat.
Oversee data governance and compliance using tools like Google Vault and DLP rules.
Implement security policies and access controls.
Manage mobile devices and Chrome browsers.
Troubleshoot common Google Workspace-related issues.
Essential Qualifications and Experience:
Must hold or be willing to work towards the Associate Google Workspace Administrator certification.
Minimum of 6 months of experience as a Google Workspace Super Admin.
Hands-on experience with Business Plus edition / Education Fundamentals and knowledge of Enterprise/Plus Edition features and functionality.
Technical Skills:
Proficiency in provisioning Google Workspace accounts and verifying domains.
Ability to create and manage users and groups and assign licenses.
Experience in setting up and administering core Google Workspace apps.
Knowledge of managing single sign-on (SSO) relationships and third-party user provisioning.
Familiarity with GAM or GAMADV-XTD3 for managing the Workspace environment.
Understanding of Google Cloud Directory Sync (GCDS) setup and troubleshooting.
Competence in configuring MX records for email routing.
Experience with spam, phishing, and malware settings configuration.
Knowledge of configuring default sharing options for Google Drive and Docs.
Ability to enforce strong password policies and two-step verification rules.
Soft Skills:
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to provide advice and training to end-users.
Ability to work independently and as part of a team.