Team Principal, Housing Options Singles Team
£47,043 - £50,088
Permanent, 35 hours per week
Location: Town Hall, 160 Whitechapel Road, London, E1 1BJ
We need you to bring empathy and understanding to our customers when they face some of the most challenging circumstances of their lives.
We need you to use your skills and expertise to provide our homeless customers with the very best advice and support. You will have a keen eye for detail and ability to carefully manage expectations, as well as resilience in negotiating challenging situations.
We need you to serve our residents in the way that suits them, including in our Residents’ Hub, on the phone and online. We are looking for people who are interested in working more flexible work patterns on seven hour shifts up until 7pm in the evening.
Housing is a top resident concern and we face high demand for our services. That is why we are making a significant investment in our housing options and homelessness services. If you are passionate about supporting people out of homelessness and giving great customer care, then you will thrive in these rewarding roles that bring fresh challenges every day.
We currently have a range of roles on offer within Housing Options and Homelessness. To learn more and view the full list of roles, please visit our housing jobs site: https:/...