About Us
First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
About the Role
Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity?
FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere.
Job Opportunity
* Display an outstanding level of customer service.
* Prevent and deter unauthorized access to non-public areas of the site.
* Conduct external and internal security patrols as detailed in the assignment instructions.
* Perform locking and unlocking duties as detailed in the assignment instructions.
* Assist employees and visitors with any concerns they might have.
* Ensure any equipment provided by the customer and First Response Group is managed in accordance with procedures as detailed in the assignment instructions.
* Provide support, guidance, and information to all staff, visitors, and contractors while ensuring the safeguarding of the premises.
* Ensure all employees and visitors have proper accreditation for accessing buildings.
* Ensure all walkways and emergency escape routes are always kept clear.
* Respond and investigate all fire and intruder alarm activations.
* Report instances of property at risk of being lost, stolen, damaged, and/or vandalized.
* Carry out initial investigations and report both verbally and in writing incidents, suspicious activities, and vehicles.
* Identify opportunities for improving practices and processes and discuss with the duty manager and site operations manager.
* Escalate emergency situations to law enforcement as needed.
Company Benefits
* Training and development
* Paid holiday allowance of 5.6 weeks per year pro-rata
* Referral Scheme - £100 successful referral
* Uniform
* Healthcare package which includes access to EAP
* Statutory Pension Scheme
Essential Skills
* Valid Door Supervisor SIA Licence
* Happy working Relief / Ad-Hoc hours
* Available on short notice
* At least 1 year experience in a similar Security role
* Able to work independently and as part of a team
* High levels of written and verbal communication skills
* Fully comprehensive 5-year work/unemployment/education history in accordance with BS7858 standards
DEI Statement
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
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