Job summary
We are recruiting for a Matron-Emergency Department who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Matron post is to act as a role model and professional support to Nurses / practitioners at all levels. A role of the Matron is to improve the patient experience by ensuring high standards of care, and by making the hospital a more comfortable and cleaner place.
The post holder has day to day professional and managerial responsibility for the wards/departments within Urgent and Emergency Care (UEC), supporting and providing assurance to the UEC Leadership Team and the Divisional Management Team on the delivery of safe, high quality and cost-effective care, whilst also maintaining compliance with emergency professional standards.
The post holder will provide expert professional leadership, informed, objective and pragmatic nursing advice to the ward team and the Divisional senior team, ensuring there are robust systems and monitoring in place to support all matters relating to patient care and experience.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Provide professional leadership and a management approach that contributes to creating a climate for achieving excellence in nursing practice, skills and competencies using the values of the 6Cs.
Exemplify a style that enables individual clinical leaders to develop transformational leadership empowering teams to involve users in promoting continuous improvement.
Working with others responsible for contributing to the review, development, implementation and evaluation of the Trusts approach to patient safety, protecting vulnerable adults and children, and continual improvement of services.
Provide professional advice to the Division and other key stakeholders as required taking responsibility for any actions attributed to time.
Support the Divisional Directors and their teams by providing nursing advice and leadership expertise to improve integration and adoption of developed systems for patient experience measures and other nursing quality indicators.
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
1. The Lister Hospital, Stevenage
2. New Queen Elizabeth II (New QEII), Welwyn Garden City
3. Hertford County, Hertford
4. Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Experience
Essential
5. Demonstrable achievements in improving patient care, compliance with key performance indicators, being forward thinking and supporting design and successful delivery of quality improvement initiatives/projects
6. Demonstrable experience of effective financial management
7. Leading development and implementation and evaluation
8. Working effectively across professional boundaries
9. Line management experience of groups of staffing
10. Implementing change in a complex environment
11. Experience of a leadership nursing role in a busy emergency department
Desirable
12. Substantial NHS experience in an acute environment.
Skills
Essential
13. Able to build professional and personal credibility to gain support, express ideas persuasively within a range of settings and environments
14. Able to demonstrate leadership in others across the Trust and in complex organisational circumstances
15. Able to grasp quality issues nationally and locally and achieve implementation of solutions to such issues
16. Able to interpret data to inform change and improvement strategies
Qualifications
Essential
17. Registered Nurse
18. Post Graduate level achievement or equivalent experience
19. Management qualification or equivalent experience
20. Has continued own professional development
21. Up to date Advanced Trauma Life Support accreditation
Desirable
22. Emergency Care Course