You will play a vital part in supporting Future's diverse portfolio of media brands, overseeing subscription services, e-commerce transactions, and digital advertising revenue. You will collaborate with the finance team and other departments to ensure financial accuracy, resolve issues, and help streamline billing workflows.
What you'll be doing
Reporting to the Senior Analyst, the Billing Analyst will manage and process customer billing, ensuring accuracy and compliance with company policies and industry standards. Your role will involve preparing invoices, resolving billing issues, collaborating with other departments, and maintaining customer accounts.
Experience that will put you ahead of the curve
* Previous experience in billing, accounts receivable, or a related role
* Proficiency in Microsoft Excel and accounting software (e.g. Netsuite or Oracle)
* Resolve billing discrepancies and customer issues promptly
* Analyse financial data, identify issues, and suggest solutions
* Familiarity with accounting principles and billing procedures
* Some experience with billing software or ERP systems
What's in it for you
The expected range for this role is £25,000 - £27,000. This is a Hybrid role from our Bath Office, working three days from the office, two from home.
… Plus more great perks, which include:
* Uncapped leave, because we trust you to manage your workload and time
* When we hit our targets, enjoy a share of our profits with a bonus
* Refer a friend and get rewarded when they join Future
* Wellbeing support with access to our Colleague Assistant Programmes
* Opportunity to purchase shares in Future, with our Share Incentive Plan
Who are we…
We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.
We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!
Our Future, Our Responsibility - Inclusion and Diversity at Future
We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.
When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.
Because a diverse team isn’t just good for business. It’s the Future.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
Find out more about Our Future, Our Responsibility on our website.
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Minimum Skills Required:
* Strong attention to detail and accuracy
* Excellent communication and customer service skills
* Ability to work effectively in a fast-paced environment and meet deadlines
* Proficient in Microsoft Excel and accounting software
* Knowledge of accounting principles and practices
Additional Benefits:
* Unlimited Annual Leave
* Private Medical
* Dental Scheme
* Shopping Discounts
* Company Pension
* Life Assurance
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