At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Work Location: Hybrid in Malvern or West Reading, PA., coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being the set in-office days. If within a 50-mile radius of a Customers Bank location, the expectation is to be hybrid. All subject to change.
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What You’ll Do:
We are seeking a highly skilled Risk Assessment Manager (SME) to lead and implement AML (Anti-Money Laundering) and OFAC (Office of Foreign Assets Control) risk assessments in line with regulatory requirements. This role will focus on updating and executing the risk assessment methodology in accordance with a Written Agreement. The Risk Assessment Manager will oversee a team of analysts to ensure comprehensive risk reviews and assessments are conducted efficiently and effectively.
Key Responsibilities:
1. Lead the implementation of updated risk assessment methodologies for AML and OFAC, ensuring compliance with regulatory obligations.
2. Serve as the Subject Matter Expert (SME) for all matters related to AML and OFAC risk assessments.
3. Coordinate with relevant departments to ensure all risk assessment methodologies align with organizational risk frameworks and regulatory standards.
4. Manage a team of risk analysts to perform detailed risk evaluations, ensuring high-quality analysis and timely delivery.
5. Develop a timeline and implementation plan for conducting AML and OFAC risk assessments.
6. Communicate progress and key findings to senior management and regulatory bodies as needed.
7. Stay updated on regulatory changes and best practices in AML and OFAC risk assessments.
What Do You Need?
1. Bachelor’s degree in business, risk management, or a related field (Master’s preferred).
2. Minimum of 10 years of experience in risk management, with a focus on AML and OFAC risk assessments.
3. Demonstrated experience in leading risk assessment teams and implementing risk frameworks.
4. Strong knowledge of regulatory requirements related to AML and OFAC.
5. Excellent communication and leadership skills.
Technology Skills:
1. Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
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