Lifeline Services have been providing award winning support to the residents of Darlington since 1989.
The Scheme managers that work in the Lifeline services team are basedandnbsp;at the various sheltered and extra care complexes across the town and support tenants to live safely and independently in their own communities.andnbsp;
You will need to be approachable with a and#39;can doand#39; attitude and amongst other valuable skills be encouraging, organised, flexible and have the ability to communicate effectively and compassionately to a broad range of audiences.
A scheme managers day is varied with responsibilities relating to building management: monitoring legionella, fire, repairs, site safety etc and when supporting tenants, their families, carers and professionals that we come into daily contact with.
Carrying out daily calls, visits, responding to emergency calls within the scheme, facilitating activities and planning events is also an important part of the role so someone with strong communication skills and the ability to engage people is vital.andnbsp;
A scheme manager must be able to think dynamically and remain calm whilst adapting to the presenting situation and it would be an advantageous to have a background of working in a customer facing role with experience of older and more vulnerable people.
You must be confident in the use of databases, Microsoft packages, the use of technology and have a good understanding of GDPR to meet with the administrative requirements of the role.
For detailed information on this role, please refer to the Role Profile, Supporting Document and Known Risks form.andnbsp;
For an informal discussion please contact 01325 406888 and ask to speak to a Lifeline Senior Officer.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
u General Information for Applicants: /u
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
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Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .