Job summary Our friendly, forward thinking, and supportive Medical Practice is looking to recruit a committed, caring and highly motivated Pharmacy Administrator & Prescription Clerk to join our friendly and well-established team. Main duties of the job The Pharmacy Administrator & Prescription Clerk will be responsible for issuing repeat prescriptions, recalling patients for medication reviews and processing personally administered items (PPA)s for reimbursement. About us This is a part time position, hours can be discussed at interview. We offer 5 weeks annual leave (pro rata), a competitive salary and the chance to join or continue on in the NHS Pension Scheme. Applicants will have to undergo an enhanced DBS check and must have the right to work in the UK. The deadline for receiving application is Sunday 19th January 2025. Date posted 06 January 2025 Pay scheme Other Salary Depending on experience Competitive salary Contract Permanent Working pattern Part-time Reference number A2320-25-0002 Job locations Fisherton House Fountain Way Salisbury Wiltshire SP2 7FD Job description Job responsibilities KEY DUTIES: To process medication and repeat prescription requests To recall, invite and book patients for annual medication reviews. To record patient data in medical records (height, weight, BP, smoking status etc) To accurately claim for personally administered items reimbursement each month OTHER DUTIES: To ensure every patient has had a medication review within a 12 month period. To invite patients using a variety of communication methods: SMS, telephone and letter To identify personally administered items and ensure FP10 scripts gathered for reimbursement process To pass on patient requests to the most appropriate department or team member To support Pharmacy team in reviewing protocols and SOPs To participate in clinical audits as directed To assist with monitoring and management of prescribing budgets To update patient medical records with personal information, such as contact details, next of kin details etc. To maintain accurate and relevant patient records, including recording of events and requests To keep the working area clean, tidy and professional whilst adhering to GDPR regulations To assist with training for new staff To assist with the gathering of statistics and information when required To work across different practices on an ad-hoc/when required basis It will be necessary to attend and contribute to various practice meetings as requested This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or Management Team The deadline for receiving application is Sunday 19th January 2025.Please send completed application forms to marie.narangnhs.net or post them into our Fisherton House site. If you have any questions or comments, please do not hesitate to contact us by email: marie.narangnhs.net We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Job description Job responsibilities KEY DUTIES: To process medication and repeat prescription requests To recall, invite and book patients for annual medication reviews. To record patient data in medical records (height, weight, BP, smoking status etc) To accurately claim for personally administered items reimbursement each month OTHER DUTIES: To ensure every patient has had a medication review within a 12 month period. To invite patients using a variety of communication methods: SMS, telephone and letter To identify personally administered items and ensure FP10 scripts gathered for reimbursement process To pass on patient requests to the most appropriate department or team member To support Pharmacy team in reviewing protocols and SOPs To participate in clinical audits as directed To assist with monitoring and management of prescribing budgets To update patient medical records with personal information, such as contact details, next of kin details etc. To maintain accurate and relevant patient records, including recording of events and requests To keep the working area clean, tidy and professional whilst adhering to GDPR regulations To assist with training for new staff To assist with the gathering of statistics and information when required To work across different practices on an ad-hoc/when required basis It will be necessary to attend and contribute to various practice meetings as requested This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or Management Team The deadline for receiving application is Sunday 19th January 2025.Please send completed application forms to marie.narangnhs.net or post them into our Fisherton House site. If you have any questions or comments, please do not hesitate to contact us by email: marie.narangnhs.net We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. Person Specification Qualifications Essential Maths GCSE Grade C or above (or equivalent), English GCSE Grade C or above (or equivalent), Qualifications at A Level standard Desirable IT such as CLAIT, ECDL etc. (or equivalent) Skills Essential Completed Application Form with No Spelling Mistakes / Errors, Ability to communicate and listen effectively to all internal and external stakeholders Desirable Excellent organisational skills with the ability to prioritise own work, Ability to multi-task, Flexible Approach, Calm and Professional Disposition Knowledge Essential Microsoft Windows Applications Word Documents, Demonstrate sufficient knowledge of the English language to communicate effectively with staff and patients, Microsoft Windows Applications Excel Spreadsheets, Microsoft Windows Applications Outlook Desirable Clinical Computer Systems SystmOne (TPP), Medication Terminology Experience Essential 1 years Experience customer focused role, Telephone call handling, Working within a team, Working Independently Desirable 3 years Experience customer focused role, Experience working in General Practice or Primary Care, Complaint handling & volatile situations Person Specification Qualifications Essential Maths GCSE Grade C or above (or equivalent), English GCSE Grade C or above (or equivalent), Qualifications at A Level standard Desirable IT such as CLAIT, ECDL etc. (or equivalent) Skills Essential Completed Application Form with No Spelling Mistakes / Errors, Ability to communicate and listen effectively to all internal and external stakeholders Desirable Excellent organisational skills with the ability to prioritise own work, Ability to multi-task, Flexible Approach, Calm and Professional Disposition Knowledge Essential Microsoft Windows Applications Word Documents, Demonstrate sufficient knowledge of the English language to communicate effectively with staff and patients, Microsoft Windows Applications Excel Spreadsheets, Microsoft Windows Applications Outlook Desirable Clinical Computer Systems SystmOne (TPP), Medication Terminology Experience Essential 1 years Experience customer focused role, Telephone call handling, Working within a team, Working Independently Desirable 3 years Experience customer focused role, Experience working in General Practice or Primary Care, Complaint handling & volatile situations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Salisbury Medical Practice Address Fisherton House Fountain Way Salisbury Wiltshire SP2 7FD Employer's website https://www.salisburymedicalpractice.co.uk/ (Opens in a new tab)