Job Description
Sales Support Team Leader
Permanent
Full Time role
Salary up to £31k
Based in Oldham
Medlock Partners are partnering with a well established manufacturing business located in Oldham, who are looking to recruit an experienced sales support team leader. The successful person will have previous experience managing a small team within a sales support environment, overseeing the processing of customer orders and a solid knowledge of shipping.
Key responsibilities of the Sales Support Team Leader
* Manage a small team of sales support advisors
* Monitor and delegate workload between the team, ensuring objectives have been achieved in a timely manner
* Being hands on, processing orders through the system and being lead on any customer escalations
* Build and develop internal relationships with the wider teams
* Identify areas for improvement and implement solutions
* Conduct regular desk reviews of live matters, offering 1-2-1 training and support where required
* Reporting and budget analysis
Key requirements for the Sales Support Team Leader
1. Previous experience within a sales support role, managing a small team
2. Knowledge and under...