Contents Location About the job Benefits Things you need to know Apply and further information Location Bristol, Glasgow About the job Job summary Cabinet Office Digital is a cross-government business unit within the Cabinet Office responsible for driving efficiencies and modernising the Civil Service. Cabinet Office Digital brings together the core services that support civil servants: pensions, recruitment, back office transactional services and the platforms and services used by civil servants. We have a real focus on value for money - firstly for the departments and organisations which use the services we deliver, and ultimately for the taxpayer. This role sits within Cabinet Office Digital, Platforms and Services Operations (PaSO), which is responsible for the operation and continuous improvement of Civil Service digital and data platforms. Cabinet Office Digitals priorities include: Designing, building and operating the systems that underpin services that are essential to government, such as Civil Service Jobs (used by over 220 organisations) and Civil Service Learning (approx 560k users). Driving forward Civil Service interoperability, which will enable Civil Servants to work effectively across organisational boundaries, in a more efficient and seamless manner. Providing expert technology advice and guidance to support the creation of five shared services platforms as part of the Shared Services Strategy. Providing services which meet user needs and drive improved user experience so that the Civil Service operates more efficiently and effectively. Job description The Head of Content Management Systems will lead on Content Management System (CMS) services across Cabinet Office. The CMS delivery team is a newly formed unit, bringing together the live service support and continuous improvement of CMS sites and services across the Cabinet Office Digital estate. The team will manage a growing number of websites including sites available internally and to the public. As a member of the PaSO Senior Management Team, you will lead by example, be a champion for development within your immediate area and wider team, and model the Cabinet Office values: respect, trust and collaborate. As the Head of Content Management Systems, you will be responsible for designing, building and maintaining an expandable service model based on experience, user insight and performance data. You will enable the successful transfer of CMS sites across CO into this new unit and be responsible for their continuous improvement and service wrapper. This role aligns to the Government Digital and Data Profession Service Owner role. You will consider the current outsourced technical support for the platforms managed by the team in the context of Cabinet Office Digitals operating model and, if appropriate, lead on its in-sourcing. Main Responsibilities You will: operate at scale and provide the connection between multidisciplinary business areas and stakeholders; ensure the necessary business processes are followed; participate in the governance of the service, including acting as a point of escalation for the delivery teams; own the budget and allocate funding to areas of the service based on your decisions about priorities; communicate the benefits and performance of your service; be responsible for the successful operation and continuous improvement of the service. Person specification Essential criteria: Please refer to the Government Digital and Data Profession Service Owner capability for a full list of skills required for this role. Its essential that you have: Experience of managing and transforming CMS services; Experience of managing a complex stakeholder and user network; Experience of leading and developing an agile team; Experience of leading an operational delivery/live services team; Experience in business planning incl. business case development, commercial/procurement activity and resource planning/recruitment; Good analytical and problem-solving skills; Strong verbal and written communication skills. Desirable criteria: The following skills/experience are desirable for this role: Experience of working with external suppliers; Basic understanding of web technologies e.g. HTML; Knowledge of Agile working practices. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Seeing the Big Picture Leadership Benefits Alongside your salary of £67,126, Cabinet Office contributes £19,446 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity. A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%. A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. As part of your application you will be required to provide a CV setting out your career history and qualifications, highlighting specific responsibilities and achievements that are relevant for this role. You will also be required to provide a Statement of Suitability (1000 words max.) Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification section of the job advert. Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert. You will also be asked to complete 3x Behaviour statements as part of the application form. Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Changing and Improving. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. Candidates who are successful at sift will then be invited to an interview where you will be assessed against Behaviours. Expected timeline (subject to change) Sift and interview dates to be confirmed. Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via menurecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Infodisclosurescotland.co.uk Please note that this role requires SC clearance, which would normally need 5 years UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible. For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Ben Newton Email : ben.newtoncabinetoffice.gov.uk Recruitment team Email : menurecruitment.grscabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at infocsc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk. Attachments Cabinet Office Terms and Conditions - External Opens in new window (pdf, 81kB) Cabinet Office Employee Offer Opens in new window (pdf, 302kB) Share this page Print Email Facebook Twitter LinkedIn GMail