We have a fantastic opportunity for a Repairs Manager to join our team. You will join us on a full time, permanent basis in return for a competitive salary of £45k per annum working 40 hours per week. The Repairs Manager will work on a hybrid basis, mixing between home, office and site work, whilst writing reports and attending high level meetings. You will be expected to assist and manage the smooth delivery of a quality customer focused service. Along with ensuring a high level of customer satisfaction through agreed work scheduling ensuring the operational & commercial efficiency of the team is maximised. The successful candidate will ensure that they are organised to carry out a multiple quality inspection and works surveys to properties within a defined geographical area, carrying out investment, responsive repairs inspections along with the management of quality on the contract. The Successful candidate will be required to combine a strong business focus and structured approach with a ‘can-do’ mindset. You will play a vital role in the delivery of the internal repairs service, working with the Head of Repairs to identify and mitigate risks to the business and to ensure that all homes are safe, secure, and fit for purpose. As the Repairs Manager you will be expected to (but not limited): To monitor the quality of workmanship completed by operatives, and ensure standards are maintained in accordance with the Group’s and contractual expectations. To manage and organise a team of operatives to deliver works liaising with sub-contractors, tenants, clients, and main contractors. To be pro-active in the implementation of Health and Safety. Ensure works completed are to the highest standard and are correctly completed first time as reasonably practicable. Participate in the out of hours’ emergency repair service as a manager on rota To succeed as the Repairs Manager, you will: Experience in repairs and the maintenance environment at managerial level. Ability to make assertive decisions to resolve complex issues related to work and repairs. Minimum of HNC/D or equivalent in Building Studies/Surveying Discipline. Black Country Homeforce is our in-house building maintenance team that operates throughout Birmingham and the Black Country. Homeforce are responsible for delivering over £2 million worth of disabled adaptations, responsive repairs and planned maintenance such as replacement kitchens and bathrooms as well as other domestic works. In return for joining us as our Planned Maintenance Manager we can offer a range of benefits including: 28 Days Annual leave per year, plus bank holiday entitlements – so you can have a well-earned rest Attractive mileage rate for business use – to reimburse you for using your vehicle Flexible and hybrid working – to give you a work/life balance Staff recognition scheme – because hard work doesn’t go unnoticed 100% Annual Attendance Reward – to reward you for being there for our customers Annual Pay Review – ensuring your pay reflects what’s happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters and our GP Helpline 24/7 – because sometimes, we all need a helping hand Life assurance – In case the worst should happen A broad learning and development programme – to help you be the best that you can be Access to an attractive contributory pension scheme – giving you peace of mind about life after work. The post holder will be subject to a standard DBS check and a six month probation period All staff are expected to live and demonstrate our values - We Not Me, We do what we say we will, We Care, We do the Right Thing, We Love to learn About Us: BCHG is proud to be recognised as a Times top 100 Company in The Midlands. We have over 2,100 homes across the Black Country and Birmingham and a purpose-built Residential Care Home. We support our local communities by offering free services that help individuals with self-achievement and aspiration through our career development, training and employment services. Founded in 1974, we have grown significantly both in terms of the number of homes we rent and the breadth of other housing related services we now offer. We help thousands of customers every year making a real difference to their lives. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. We are committed to developing and supporting our colleagues and have received Gold recognition from Investors in People. We are proud to be recognised as a Disability Confident Employer and are always reviewing how we can be more inclusive. If you would like to join us please click ‘Apply’ now, we’d love to hear from you At BCHG we are proud to be an inclusive organisation and we are committed to equal opportunity and encouraged applications from candidates regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." We are happy to share we have been awarded the Gold Award from the Armed Forces Covenant for our commitment to supporting veterans and their families. Reasonable adjustments will be made available should you be invited to interview