Graduate Surveyor – A number of roles across our core office locations: Manchester, London, Birmingham Do you have a passion for Property? We are looking for someone who is determined, driven and enthusiastic, and who enjoys a busy, fun and energetic working environment. As a niche Property Management Company, this position will be suited to a Commercial Property Graduate (RICS accredited degree) who has a passion for Commercial Property, and who wants to develop and focus their surveying career in Property Management, working on fantastic portfolios of properties alongside some amazing professionals in the industry. Role Outline The role of Graduate Property Management Surveyor will involve you working closely with the Head of Department and the rest of the Surveying team; delivering a seamless experience for our Occupiers and Clients, in partnership with the facilities management, accounting and other teams. Our properties are located throughout the UK and regular travel to sites will be required. The role also provides full APC support for you to achieve your MRICS status. Every day is different in Property Management, but working closely with a more senior colleague, roles will include: Providing advice to clients regarding the effective management of their properties, and particularly matters pertaining to landlord and tenant issues. Reviewing properties and suggesting and/or implementing positive changes to improve and increase the value of an asset. Manage and Work as part of a team to ensure that all aspects of the property portfolio are effectively managed and run efficiently including credit control. Creating and managing service charge budgets, ensuring costs are properly allocated against the respective property schedule, advising clients about service charges, reporting as required and ensuring that properties are run as efficiently and smoothly as possible. Providing the interpretation and corresponding enforcement of lease provisions including service charges, repairing obligations and user clauses. Reviewing, interpreting, and advising on tenant applications. Data management, ensuring the date on our TRAMPS Management System is up to date Preparing reports for clients including net operating income, arrears, property inspection reports and quarterly property reports. To assist the Facilities Management teams in the compliance with all statutory and internal obligations applicable to the ongoing occupation, operations, and maintenance (including project work) of the portfolio. Maintain, establish, and develop appropriate relationships and communication channels with occupiers, colleagues and other stakeholders (including members of client’s professional teams for example solicitors, architects and building surveyors) to ensure that service levels are maintained and improved. Personal Specification These are the minimum key areas of knowledge, skills, and experience. Excellent organisational skills with the ability to write concise letters and reports Good negotiating and problem solving. Ability to maintain one’s own calendar and prioritise inspections, appointments, and workload. Excellent organisation and time management, able to meet tight deadlines and respond to urgent requests. Self-motivated and able to work on own initiative. Good interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Practical understanding of commercial property and surveying procedures. Qualifications: RICS accredited degree - essential A bit about us People are at the heart of everything we do We believe property management should be done brilliantly. We all bring different skills, alternative ways of thinking and different life experiences to our business. We work hard to ensure our values are the cornerstones of our company and to ensure they are at the forefront of everything we do. It's this balance of our different backgrounds and shared beliefs that makes us a brilliant, diverse and connected team. We have a responsibility to deliver a positive and sustainable impact for our planet whilst we deliver brilliant property management. We can’t change the whole world, but we can have a huge impact on the areas we operate in. To deliver a sustainable impact on our planet, we support our people in many ways. Whether that is through our Mental Health First Aid and Ambassador programme, offering wellbeing days to everyone, our benefits package or providing resources throughout the year, we aim to promote and protect our health and wellbeing at the same time as respecting and celebrating our diversity. In the UK, we spend on average over a third of our time in work, so it is incredibly important that we create an environment where our team feel happy and fulfilled when working with us. As a family business we work to keep this ethos and sense of belonging running through the business as we grow. We want our teams to feel supported and offer flexibility where possible to support people to achieve a balance between work and home. We commit to providing a safe, secure and respectful environment for all of our people, where they are empowered to make decisions and they can take pride in their work and the wider business. We provide feedback and recognition to help everyone reach their full potential and reward brilliance across the business via our Dare to be Brilliant programme. Our team is supported by a health & wellbeing programme which compliments our values, offering a wide range of initiatives as well as organising our team events over the year which always result in a lot of fun & laughter and helps keep the team motivated It is in our interest as much as yours that our investment in you does not stop once you have passed your APC. We will continue to help you develop and achieve your goals; we continually invest in our people to ensure that your talents are being fully utilised and ensure we continue to provide a first-class service to our clients.