Gi Group are looking for an experienced Service Specialist to join one of our clients in the Leicester area. MATERNITY COVER
The client:
Our client is the world leader in non-destructive testing, they offer the broadest portfolio of industrial inspection solutions. Their solutions include radiography and computed tomography, remote visual inspection, ultrasound and eddy current technologies. Our client ensures safety, quality and productivity for their customers across major industries around the world.
The job:
Service Specialist
Maternity Cover (9 months)
Monday - Friday day shift
£38k per annum OR £19.50 p/h
Key Responsibilities:
Develop an in-depth understanding of Visual Product Line Service portfolio and collaborate with key teams to ensure alignment with Customer requirements, Pricing strategy, and Terms & Conditions for service offerings.
Owning the Handover process for Service Contracts, from Inquiry To Order to Remittance, which involves reviewing contracts and proposals.
Entering orders in SAP system, managing billing, revenue recognition plans, and database updates.
Building and nurturing strong customer relationships.
Collaborating closely with different departments to guarantee timely and accurate services are rendered to customers according to contract terms.
Optimizing revenue recognition and billing milestones and overseeing contract margins to ensure profitability.
Upholding meticulous records of contract-related informa...