PORTSMOUTH MAGISTRATES PORTSMOUTH, PO1 2DQ
Grade AO
Post Type: Permanent
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type: Operational Delivery
Will the successful applicant have line manager responsibilities? No
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Your role
Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings. Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Your skills and experience
* Friendly and approachable manner with excellent customer service skills.
* Ability to multitask, whilst working in a fast-paced environment.
* Good written and verbal communication skills.
* IT proficient with the ability to learn and adapt to different technologies and software packages.
* Excellent organisational skills.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Benefits
* Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service.
* Pension: The Civil Service offers a choice of pension schemes.
* Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
* Support: A range of ‘Family Friendly’ policies and access to flexible benefits.
Interview expected to begin 9 & 10 December 24
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application.
This job is broadly open to the following groups:
* Nationals of the Republic of Ireland
* Nationals of Commonwealth countries who have the right to work in the UK
* Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities
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