Job summary Job Title: Medical Secretary for Urology Site / Hours: Pilgrim Hospital / Part time 23 hours per week Salary: Band 3 Contract Type: Permanent The Department of Urology is looking for an enthusiastic individual for the site of Pilgrim. The responsibilities of this post include transcribing digital dictation from clinicians in a timely manner, managing office communications i.e., phones and correspondence, dealing with patients and relatives queries on a daily basis, manage patient pathways so that all are seen in a timely manner and within the Trust targets. Ensure confidentiality of sensitive information at all times. We are looking for candidates who flourish in an office environment and thrive from problem solving and supporting the Urology Clinicians. A genuine interest in providing excellent patient care is necessary. Experience of working in an office environment would be advantageous and we would welcome any candidates who are looking to get their start within the NHS. Please note this vacancy is not due to start until April 2025. Main duties of the job Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretaries play a vital part in the effective patient administration. The successful applicant will be an enthusiastic team player with excellent customer care and interpersonal skills. A minimum of 2 GCSE's or equivalent of Grade C and above is required, including English or NVQ2 or equivalent in related subjects. Experience in secretarial duties and have the ability to use their own initiative and prioritise work to achieve deadlines. Knowledge of medical terminology would be an advantage and have outstanding communication skills. A flexible approach to work is required as well as an ability to get on with others in a team based environment with demanding work pressures. Hours can be flexible and will be discussed in more detail at interview stage. Applicants are advised not to apply if they do not meet the essential criteria for shortlisting. If you have any queries or would like more information regarding this post, please don't hesitate to contact Carol Johnson Speciality Co-ordinator for Urology, Pilgrim. About us Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service. Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services. Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust. Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county. This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations. The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG). Date posted 31 January 2025 Pay scheme Agenda for change Band Band 3 Salary £14,763 to £25,746 a year per annum Contract Permanent Working pattern Part-time Reference number 357-PR-1677-24-A Job locations Pilgrim Hospital Sibsey Road Boston PE21 9QS Job description Job responsibilities What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Job description Job responsibilities What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you Person Specification Qualifications Essential Typing, Audio and Word/Text Processing skills to RSA III or equivalent knowledge acquired through further experience GCSE English Language Grade C or equivalent Processing skills to RSA III or equivalent knowledge acquired through further experience Desirable 2 GCSE Grade C or equivalent AMSPAR - Medical Terminology Certificate Stage 1 - Management Development or equivalent D32/33 Assessor Award or equivalent NVQ III or equivalent Previous Experience Essential Recent Medical Secretarial experience Knowledge of medical terminology Knowledge of PAS Knowledge of 18 week RTT pathway Skills and knowledge Essential Ability to complete tasks accurately and efficiently, own initiative and prioritise workload to achieve deadlines,communicate and work in a team Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Competent Microsoft Word User Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: patient centered, safety, compassion, respect and excellence Desirable Validation of 18 week RTT pathway Person Specification Qualifications Essential Typing, Audio and Word/Text Processing skills to RSA III or equivalent knowledge acquired through further experience GCSE English Language Grade C or equivalent Processing skills to RSA III or equivalent knowledge acquired through further experience Desirable 2 GCSE Grade C or equivalent AMSPAR - Medical Terminology Certificate Stage 1 - Management Development or equivalent D32/33 Assessor Award or equivalent NVQ III or equivalent Previous Experience Essential Recent Medical Secretarial experience Knowledge of medical terminology Knowledge of PAS Knowledge of 18 week RTT pathway Skills and knowledge Essential Ability to complete tasks accurately and efficiently, own initiative and prioritise workload to achieve deadlines,communicate and work in a team Awareness and Knowledge of the dignity in care agenda Ability to evidence/demonstrate key values and behaviours in line with the Trust framework Competent Microsoft Word User Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: patient centered, safety, compassion, respect and excellence Desirable Validation of 18 week RTT pathway Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Pilgrim Hospital Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)