About Us
Phone Repair Doctor is a growing business in consumer electronic repair and sales. We believe in only the best for our customers through service and repair. We go above and beyond to help our customers solve the problems they have.
Our repair shop, located in Waterlooville, is seeking a skilled and experienced Phone Repair Technician to join our team. As an efficient and high-quality repair shop, we specialize in diagnosing and repairing iPhones, tablets, computers, and Apple Mac products. Our ideal candidate is a Phone/Computer Technician with exceptional troubleshooting and diagnostic skills, as well as technical expertise and thoughtful customer care skills.
The successful candidate must be highly organized, detail-oriented, self-disciplined, and committed to providing excellent customer service. They will work closely with customers to diagnose faults; therefore, previous customer service experience is necessary.
Our shop is open six days a week, and the successful candidate will work five days with a day off during the week. The primary responsibilities of this role include diagnosing and repairing customer devices, possessing knowledge in phone, tablet, Mac, and computer repairs. Previous experience is preferable.
Key Skills and Experience
* Good customer service skills, including empathy and clear communication.
* Significant experience in repairing iPhones, including broken screens, battery issues, and camera repairs.
* Excellent Apple diagnostic, repair, and troubleshooting skills.
* Strong organizational skills and attention to detail.
* Experience with diagnostics & solutions for all devices.
* Proven expertise in iPhone and iPad repair.
* At least two years of experience repairing Apple devices, including MacBook repairs.
If you are the skilled Phone Repair Technician we are looking for, we encourage you to apply!
Job Type: Full-time
Pay: £22,000.00-£28,000.00 per year
Benefits:
* Employee discount
Schedule:
* 8 hour shift
Ability to Commute/Relocate:
* Waterlooville: reliably commute or plan to relocate before starting work (required)
Experience:
* MOBILE PHONE REPAIR: 2 years (required)
Work Authorisation:
* United Kingdom (required)
Work Location: In person
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