Managing existing B2B European Customer - mainly retailers
Office based in Wakefield
£35,000 - £40,000
Manufacturing led business
Client Details
Our client is a leading manufacturing business supplying products to retailers across Europe and the UK, ranging from major retail brands to small independent chains.
Description
Manage existing B2B customer accounts, providing a high level of service through all interactions.
Manage a customer base across Europe, including major retail chains and smaller independents.
Communicate and build relationships through clear and transparent communications via phone, emails, and MS Teams.
Encourage and support account development and growth by understanding customer needs and requirements and offering solutions to match their needs.
Take ownership of escalated customer issues.
Work closely with internal teams including production and logistics to manage the order process, ensuring timely delivery of customer orders. Ensure customers are updated on any potential changes to their orders.
Build long-lasting customer relationships by being the face of the business to assigned customers.
Profile
Experience managing European or International Customers previously.
Background in Account Management, Internal Sales, or B2B Customer Service.
Ability to build strong, long-lasting customer relationships.
Strong commercial acumen.
Excellent communication skills.
Job Offer
This is a fantastic opportunity to join a leading manufacturer of home-based products, managing their European Customer Base.
This is an office-based role on the outskirts of Wakefield.
The position will be working Monday to Friday 08:30 to 17:00.
Salary of £35,000 - £40,000.
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