The Admin Assistant – Sales & Marketing will provide essential administrative support to the Sales Manager and Sales & Marketing Director. This role is integral in ensuring the smooth operation of the sales and marketing department by handling administrative tasks, managing inquiries, supporting social media activities, and assisting with sales and event coordination.
Key Responsibilities
Administrative Support
* Assist in handling incoming inquiries via phone, email, and online platforms.
* Maintain and update client databases, CRM systems, and mailing lists.
* Prepare contracts, proposals, and booking confirmations for the sales manager.
* Organise and update sales and marketing materials, including brochures and price lists.
* Provide diary management and appointment scheduling support for the Sales Manager and Director.
* Manage invoices and payment tracking related to bookings and catering services.
* Support the Sales Manager in managing bookings for weddings, conferences, corporate events, and hospitality suites.
* Liaise with clients to confirm event details, requirements, and special requests.
* Coordinate with catering teams to ensure client requirements are met.
* Prepare reports on sales performance, bookings, and market trends.
Marketing & Social Media Support
* Assist in managing social media accounts, scheduling posts, and engaging with followers.
* Update and maintain website content, including event listings and promotional materials.
* Help create marketing materials, newsletters, and email campaigns.
* Support the team in implementing marketing strategies to drive bookings.
* Monitor and report on social media engagement and online inquiries.
General Duties
* Provide administrative support for promotional events, wedding fairs, and corporate showcases.
* Assist in market research and competitor analysis to support sales initiatives.
* Support the team in ensuring brand consistency across all communication channels.
* Carry out general office duties, including filing, photocopying, and online tasks.
* Strong administrative and organizational skills with attention to detail.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and CRM software.
* Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
* Confident and professional telephone manner.
* Customer-focused with strong interpersonal skills.
* Ability to work independently and as part of a team.
* Previous experience in sales support, marketing, or event coordination.
* Familiarity with social media platforms and content creation tools (Canva, Adobe Express Meta, etc.).
* Knowledge of hospitality, catering, or event management industries.
* A passion for events, weddings, and hospitality.
Why Join Us?
* Work within a dynamic and growing hospitality and events company.
* Gain hands-on experience in sales, marketing, and event coordination.
* Be part of an enthusiastic and supportive team with opportunities for growth.
* If you are an organised, proactive, and enthusiastic individual looking to start or grow your career in sales and marketing within the events and hospitality industry, we’d love to hear from you!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
* Industries
* Hospitality
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