We are looking for enthusiastic and positive individuals to work as part of, and to provide advice, support, and mentoring to a team responsible for the administration of and processing applications for Housing Benefit and Council Tax Support.
You will also work alongside teams working in hardship applications, maintaining an accurate Council Tax Base and Non-Domestic Rates Rating List and maximising collection of Council Tax, Non-Domestic Rates, and Housing Benefit overpayments.
We are looking to appoint to permanent, primarily, full-time posts across our benefit assessment teams. Full-time positions are 37 hours per week, Monday to Friday, with the position to be based at Howden House Office.
We currently operate a hybrid working pattern, with an initial training period in the office.
For This Role You Will Need To Demonstrate
* Awareness of Housing Benefits, Council Tax, Council Tax Support.
* Knowledge of Microsoft Office 365 Applications, including Excel and Word.
* Ability to develop a working knowledge of basic Benefits and Revenues rules and procedures.
* Understanding of customer focus.
* Ability to communicate using different communication channels.
* Appreciation of a flexible approach to teamwork.
All successful candidates will be required to complete a Basic DBS check.
Please read the job description and person specification carefully before completing an application and submit prior to the closing date of 06th September 2024.
Benefits
If you would like to find out more about the post please make enquiries with any of the Benefits Team Leaders listed below.
If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team, we would like to hear from you.
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