A great place to start or build your career in Customer Services or develop your skills and experience in an exciting environment.
* We are the voice of our clients, a global outsourcing Contact Centre with a number of UK sites.
* We provide fantastic service and great careers by interacting with customers on behalf of our clients.
* We develop our teams and provide opportunities for progression.
We need great people with customer service experience and good computer skills to fill our customer service advisor roles.
* A typical day will see you working in a lively & vibrant contact centre environment.
* You will talk to a variety of customers with different needs.
* Some days will be quiet, while others could be busy.
We need people skills, confidence in your PC skills, and the ability to handle challenging calls with resilience and determination.
1. We provide paid training and additional support in a dedicated area called "Nesting".
2. We give you the chance to showcase your skills and fast track your career through our internal progression path.
3. We offer on-line recruitment, fully paid training, and 28 days' holiday (increasing to 30 days after 1-year service anniversary).
4. Lifestyle Benefits programme, Refer & Earn Scheme, Employee welfare support, Life Assurance Cover & Pension Scheme, and opportunities for career development and progression.
5. Cineworld tickets, Virgin Trains, Virgin Experience Days, O2, EE Mobile Contracts, Sony, and Ray-Ban discounts.