Job Description
Solution Designer (BSS / Telecoms)
6 months Contract
Reading Hybrid
£350 per day Outside IR35
We are looking for an experienced BSS End-to-End Solution Designer to join our dynamic team in the telecommunications industry. Hybrid working with 2-3 days a week working on-site in Reading and London interchangeably.
A chance to work with an established global Digital, IT and Network Services Consultancy. A strong background in interface design and system integration is essential for this role.
Key skills and experience:
1. The ideal candidate will have expertise in telecom processes and technologies, focusing on integrating Salesforce, ServiceNow, and CSG solutions to optimize service delivery and operational efficiency.
2. Solution Design: Develop comprehensive E2E solution designs that align with business requirements and enhance customer experience.
3. Integration Expertise: Design and implement integration strategies between Salesforce, ServiceNow, and CSG systems to streamline processes and improve data flow.
4. Interface Design: Ensure seamless system interaction through effective interface designs.
5. Technical Leadership: Provide technical guidance throughout solution implementation.
6. Stakeholder Engagement: Work closely with cross-functional teams, including sales, customer service, and IT, to align solutions with busi...