Job Description
This is a permanent full time position, working a 35 hour week, Monday to Friday with the flexibility to work between 7am and 7pm.
The purpose of this role is to support the Clinical Supplies Operation (CSO) Warehouse team. The individual executing this scope of work will work in close collaboration with the following: Quality, Drug Supply Managers, commercial sites, EHS and Logistics as required.
* Collaborate with client contacts to conduct goods receipt, sampling, location and dispensing operations within a warehouse and dispensary environment exhibiting competent capabilities in the processes undertaken..
* Preparing clinical trial materials for dispatch assuring product stability, hazardous goods control and transport security requirements are maintained.
* Deal with client queries and contact designated personnel, with appropriate support from onsite leadership.
* Liaise with Quality groups to ensure appropriate approvals and chain of custody.
* Operating Reach and Counter-balance fork lift truck..
* Ensure that the client gets the best possible service by continually reviewing best practice in relation to both commercial and quality issues and ensuring 100% ethical work standards.
* Aware of the client’s requirements and strive to meet or exceed those requirements keeping in mind the client process end points.
* To ensure that the client’s requirements are fully met or exceeded and in so doing will be flexible to work in any area of the business as is required.
* To have a clear understanding of the client relationship and service goals.
* To ensure uniformity, reproducibility, and reliability in all work practices.
* To work cohesively in a team environment supporting colleagues collaboratively.
* Clearly identifies any opportunities for improvement of quality and service and work with the team to implement continuous improvement.
* Document data as dictated by current BMS policies and procedures.
* To ensure uniformity, reproducibility, and reliability in all work practices.
* To train as required, other members of staff in documentation practices in which the Scientist is competent.
* To revise SOPs as required by the Lead Scientist or Client contact.
* To provide cover for other members of staff as required and for taking part in the customer’s weekend rota and/or overtime schedule.
* To ensure that all documentation is updated and carried out on time, is accurate and legible and conforms to the relevant quality standards.
* To keep up to date with any client based processes and keep training records up to date and participate in and initiate training as required by the customer or directed by the Lead Scientist.
* To adhere to all customer standards in the areas of safety, housekeeping and quality, notifying management of any discrepancies.
* To ensure that all decisions are handled with customer service in mind.
Qualifications
* Relevant working experience ideally in a pharmaceutical Warehouse environment.
* Competent understanding in conducting and controlling goods receipt, dispensing operations and maintaining sampling locations.
* Fluent understanding in the preparation of clinical trial material assuring the stability, safety, COSHH regulations and security of materials.
* Competent with navigating and working with fully electronic media, including MS Office and SAP assessing available stock disposition.
* Solid understanding of adhering to principles in line with GDP and GSP maintaining the clients licence to operate.
* Competent understanding of working in line with GMP.
* Licensed in the use of Reach and Counter-balance fork lift truck.
* Ability to quickly learn new processes.
* Good communication skills, both written and verbally clearly presents information to build understanding which helps to form strong working relationships with colleagues.
* Building good attention to detail and time management skills.
* Willing to operate in a flexible manner and able to reuse both internal and external experiences and incorporate them into relevant improvements.
* Ability to switch priorities at short notice.
* Good team player, organised, accurate, have strong documentation skills..
* Passionate about quality and customer service.
Additional Information
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
* Reward and Recognition.
* Health Cash Plan
* Life Assurance (4 times annual salary).
* Company Pension Plan
* Employee Assistance Programme – 24/7 confidential support.
* Free car parking
* Worldwide career opportunities
* Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: https://careers.eurofins.com/