Description Contract Type: Permanent Working Hours: 37 – Monday – Friday between the hours of 8am and 5pm Worker Type: Hybrid Worker Salary: Grade G - Starting Salary is £35,235 (Level one) rising to £37,938 (Level four) Location: Across Nottingham City We’ve got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To manage a local patch, providing advice and support to sustain tenancies and taking enforcement action when necessary. To have ownership for the overall standard and appearance of the estates, working in partnership with local residents and stakeholders. Out and about on our estates, it’s an independent job where you manage your own priorities. It’s a challenging role but the rewards in terms of fulfilment are high and you’ll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. About You The ideal candidate will have: Demonstrates firm but fair supportive approach to managing customer services and relationships, whilst maintaining a professional attitude. Ability to remain calm under pressure and to maintain control of challenging situations Experience of working in a housing environment and an ability to learn Experience of working within a team and of proactively working towards joint targets. Sets high standards for quality of work and service and takes responsibility for own tasks. Good interpersonal skills and a proven ability to communicate effectively at all levels in both individual and group situations. Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV & supporting document. You can find the job description for this post here: https://www.nottinghamcity.gov.uk/media/moqllsut/jd-housing-patch-manager.pdf Please note, this opportunity is open to new applicants only and we will be unable to accept applications from candidates who applied for the role on the previous round of recruitment. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 3 February 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview date: 18 & 19 February 2025 – Please note this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home By applying to this job, you agree to our Terms & Conditions.