As our Service Charge Administrator you’ll support the team to complete all admin tasks related to existing services charges and service charges for new build properties. This will be a varied role, where you will find yourself completing a number of admin tasks. This will include monitoring emails, responding where you can and sharing with colleagues for their attention and action. You’ll complete mail-merges, you’ll be using Excel regularly to update our inhouse system as well as using our Dynamics system to keep records up to date and answer queries. You’ll be working alongside the Service Charge Officers and liaise with other internal colleagues regarding the administration of service charges and new developments. The workload will fluctuate and there will definitely be busy times, but by working with the service charge team you’ll be able to prioritise and agree the workload between you. About you You’re going to be a great people person with strong admin skills to match. Being able to create strong working relationships in the role will be really important and will help to get the job done. At times it will be busy, so working at pace and changing priorities will not phase you. You’ll be confident in your IT skills, having used systems and Microsoft products in the past. You’ll be happy creating mail-merges, using formula’s and pivot tables in Excel, responding to emails in a professional manner and keeping accurate records within a database. Ideally you’ll live in commutable distance to Devizes, which will enable you to have face to face training when you start the role and meet with the team on a regular basis. You’ll also meet with the wider team on a regular basis for meetings so having a full UK driving licence and access to a vehicle will enable you to travel to other HUBs. In role the job will be known as Service Charge and New Build Administrator. What’s in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues’ careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards. Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands. Ind1