Job Title: Leasing Associate
Location: Chatham
Brand: LRG
About LRG:
LRG is an award-winning national property company, experiencing exciting growth and offering tailored training and development programmes at all levels. With over 200 branches across England and Wales, we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, with opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and Key Responsibilities:
This is a customer-facing onsite role in Chatham, Kent. The successful candidate will be responsible for managing enquiries, conducting property viewings, and negotiating tenancies. The ideal candidate will have lettings experience, demonstrate strong communication skills, attention to detail, and possess an in-depth understanding of the local rental market.
Key Responsibilities:
* Process and respond to email/phone enquiries in a timely manner to ensure a high conversion of enquiries to viewings and lettings.
* Qualify applicants prior to viewings.
* Book and carry out viewings with prospective tenants.
* Assist with open house events.
* Provide viewing feedback to the Client Success Manager.
* Negotiate and agree tenancies in line with the clients' objectives.
* Upload all offer details onto our internal CRM system for the tenancy paperwork to be progressed.
* Carry out Right to Rent Checks.
* Work closely with the Move Manager and Property Manager to ensure a smooth move-in process.
* Upload all available properties onto our website, Rightmove, and On The Market, and keep these updated on a weekly basis.
* Arrange key handovers with tenants.
* Complete property inspections.
* Maintain up-to-date knowledge of all available properties.
* Work closely with the Client Success Manager in achieving leasing goals.
* Understand the local rental market by completing regular competitor analysis.
What Are We Looking For:
* Experience within lettings and customer service.
* Good telephone manner and positive attitude.
* Self-starter with the drive to succeed.
* Strong negotiation skills.
* Attention to detail.
What We Can Offer You:
* Proven track record for career growth and advancement within the company.
* Market-leading training and ongoing professional development.
* Supportive and collaborative team environment.
* Hybrid working policy.
Benefits:
* Competitive base salary and commission structure.
* Salary sacrifice pension scheme.
* Generous holiday allowance, increasing by 1 day per year based on service.
* Excellent parental leave and newly introduced fertility policy.
* Staff discounts.
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
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