Meeting and greeting patients and deal with patient queries at reception Making appointments in person, by telephone and online triage reception inbox. Dealing with practice email enquiries / online triage admin enquiries Posting external letters (on rota with other surgeries) Dealing with telephone queries by patients Filing / Dealing with EDTs (electronic documents), scanning letters Handle cash, cheque and debit card payments for private practice work at reception and give to Practice Manager or her deputy Administration and production of repeat prescriptions Other delegated duties considered appropriate to the post Other duties of a general reception/clerical nature as needed to cover sickness or other staff leave. EPS sign up Online registration sign up Community pharmacy referral service completing online form Book minor surgery appointments in to clinical system and maintain spreadsheet for patients to book in as directed by GP Partner