We are on the lookout for a customer advisor to join a big and well-established business based in Southall. This company provides excellent training to all new staff that join the customer service team as an advisor. You will be partnered with a buddy who will show you all the ropes before you then go live account managing your customers directly.
This is a busy department with lots going on every day! This role would suit somebody who can focus in a loud environment and who enjoys dealing with customers every day.
Previous customer service experience would be ideal; if you have order processing experience that would be fab.
Duties for Customer Advisor
* Answering inbound calls from customers
* Process orders
* Deal with refunds and returns
* Liaising with logistics team
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