Magdalen House Care Home (part of Allegra Care)
Here at Magdalen House, our first point of contact is crucial to our success. We are looking to welcome a warm, friendly person to join our reception team. This is a part-time position for 18 hours per week, on a rota, to include every other weekend. The current rota is over a two-week period and will be by negotiation.
You will be a caring person, with a friendly manner and smart appearance, and with experience of working with the general public. Ideally, you will have worked in a care home setting, but full training will be given, so your personality and attitude are more important to us.
You will have a good basic education with GCSEs (or equivalent) including English and Maths. You will also have knowledge of, and be proficient in, Microsoft Office applications. Customer service is something you will really enjoy, dealing with people at all levels – face-to-face, on the phone or by email. You will need to be a multi-tasker, able to work well under pressure, and use your initiative. You will enjoy being part of a friendly team, working together and contributing to the success of our care home.
As the first point of contact when families and other visitors arrive at our home, this role is vital. You'll be expected to welcome visitors in a friendly and professional manner. You will have an excellent telephone manner and be able to reply promptly to enquiries, taking ownership of queries and finding answers to questions.
As well as providing great customer service, you will be responsible for general office duties to support the management team, and you will ensure our reception area is a tidy and welcoming space for that outstanding first impression.
If this sounds like you, apply today! We would love to hear from you.
You'll need to be at least double-vaccinated against Covid-19 to work in our home.
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